Is outsourcing really working?

Although it seems that the UK may be starting to rise out of a period of economic recession, the recent financial crisis and the ensuing large rise in national debt will leave a severe burden on the public and private sectors for many years to come.

Indeed, the government has already admitted that the public sector is facing impending and significant efficiency savings, which will include cuts in spending. Many private sector firms have felt the impact of reduced income and tightened lending, leading them to scrutinise all aspects of their business.

IT delivery is not immune from this financial challenge, and so from national and local government through to big business and SMEs, today’s principal IT challenge is to reduce costs whilst facing the task of maintaining, or even improving, service quality.

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