Service-related issues are commonplace within a complex IT environment, why do such issues arise and what can be done to improve IT service delivery?
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"If we didn’t have Xantus and had to rely on internal resources, there would be a hole. We trust the company to bring good quality people to the table, who understand our business and the sort of issues we face. They are self-sufficient, self starting, pragmatic - and they get on and deliver".
CIO Organisation, International Financial Services Group
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