Insights

A selection of articles and opinion pieces written by our consultants. If you have a requirement for an article on a specific subject area please contact us.

Improving Government IT Efficiency

Cuts are likely to hit all central and local government departments and at all levels, with IT delivery no exception. The increased pressure on CIO's to ensure that money is spent correctly, with looming cuts means that there is likely to be only 'one shot' at making the right spending decision.

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Management Guidelines

Xantus consultants often provide thought leadership articles for the IT industry. Below are a selection of our recent publications. If you would like to receive a hard copy of any of these titles, please contact us.

 Effective IT Sourcing

The IT sourcing marketplace is constantly evolving. Increasingly organisations are moving away from the traditional single outsource deal to arrangements with multiple vendors operation assets across their IT estate. Whether this is driven by strategic mission or a general drift due to real or perceived service delivery problems, sourcing your IT service effectively is an increasingly complex business.
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Improving IT Service Delivery

Most, if not all, IT organisations have service-related issues at one time or another. For some they are transient or small-scale, for others they may be enduring and significantly impact on the overall business operations and, in the worst cases, impact both revenue and profit. These Guidelines, authored by Xantus, consider the possible reasons that service issues arise and give advice, guidance and tips on implementing potential solutions.
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VoIP/IPTelephony - Ready When You Are

 Many organisations have already migrated or started the planning process to implement VoIP and IP Telephony technology. Much has been written and comments made about the inevitability of the march towards the converged organisation.

Xantus authored guidelines provide you with real world insights gained through the deployment of VoIP and IP Telephony programmes and a tried and tested strategy for assessing the technical and commercial viability for deploying this technology within an organisation.
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Value for Money IT in an Economic Downturn

Economic pressures have a lasting effect on budgets across all departments of an organisation. With a large proportion of an organisation's expenditure committed to technology, either through change or service, cost reductions have and will continue to become increasingly crucial within IT. So how can an organisation deliver savings without creating a negative service experience?

This Insight Report offers real world strategies and tactics on delivering cost savings whilst improving service - creating value for money for IT in an economic downturn.
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Xantus Viewpoints

Supporting business: the CIO challenge



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